Last updated: October 23, 2019
This privacy statement explains our on-line policies and practices pertaining to customer information. It is
our goal to assist with understanding how we collect and use information through this website, and how
you can contact us if you have any questions or concerns. We value our customers and through this
communication of our data handling practices we hope to facilitate a trusting and long-lasting relationship
This site integrates other websites and may be integrated into other websites. We urge you to review the
especially those that require personal or financial data.
Our Organization and Website
This on-line Privacy Statement describes the way that this website collects and uses your personal and
non-personal information that we collect or that you provide through this website. Our website provides
information on certain brands of RVs and products. Although we are an authorized dealer of these brands,
we make no representations on behalf of such brands or their affiliated companies (brands include but are
not limited to North Trail, Trail Runner, Sonic, SportTrek, and Zinger).
The business purpose of this website is to provide you with on-line information about our dealership and
our products and services. This on-line Privacy Statement outlines the information we may collect and
how we may use that information in the course of conducting our business. This statement also describes
the protections in place against collecting and using children’s data.
Personally Identifiable Information We Collect From You and Methods of Collection
During a normal visit to our site personally identifiable information about you, such as your name,
mailing address, email, and telephone number, is not collected unless you provide it to us voluntarily. If
you opt not to provide us with personal information, you can still access our websites; however, you may
be unable to participate in certain promotions, have an order fulfilled, receive product information (such
as a quote on a product), or qualify for a credit application, if applicable.
How We Use the Personally Identifiable Information We Collect
Personally identifiable information collected on our website or other generated sites may be used to:
- Fulfill a request such as send marketing or promotional marterials, including e-mails, or other information
- Fulfill and deliver an order for goods or services such as a request for quote
- Respond to your comments or requests for information
- Meet a request for or to develop new products or services
- Generate site analytics to help improve our site layout, content, product offerings and services
- Comply with legal requirements
Aggregate Information We Collect From You and Methods of Collection
When browsing, our website does collect "aggregate" information, which is non-personally identifiable information. This means that we do not track this information on an individual basis that identifies you, but rather accumulate this inforamtion on an aggregate basis that includes all site visitors. Non-personal information includes tracking the site pages visited or the amount of time spent on our site.
When you visit our website, a server housing the pages automatically generates a “session log.” We use
session logs to help us determine how people travel through our site. In this way, we can structure our
pages so that the information most frequently visited is easier to find. By tracking page visits, we can also
determine if the information we’re providing is being used.
When you view one of our websites or interactive advertisements, we may use “cookies” to collect
aggregate data. A “cookie” is a small text file that helps us in many ways to make your visit to our
website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every
time you come back to one of our websites. They also allow us to tailor a website or advertisement to
better match your interests and preferences. There are a couples of different types of cookies. A “session”
cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing
session. When you close all of your browser’s windows, or when you shut down your computer, the
session cookie disappears forever. A “persistent” cookie is stored on your computer’s hard drive until a
specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on
your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually
remove them. Most browsers can be configured not to accept cookies; however, this may prevent you
from having access to some site functions or features.
How We Used the Aggregate (Non-Personally Identifiable) Information We Collect
Non-Personally identifiable information collected on our website or other integrated sites may be used to:
- Compile aggregate and statistical data to help in website desgin and to identify popular features
- Measure site activity to allow us to update our site to better meet user wants and needs
We utilize session log data and your personal and non-personal data for the purpose of performing analytics on the users' experience while visiting the site. This analysis:
- Is performed on an aggregate level and does not identify you or your information personally
- Involves the use of a third-party vendor acting on behalf of us
- Is performed in order to improve our website and the user experience
- May include the use of session and/or persistent cookies to track user movements across this and other websites or to track other events within or across this and other websites
May be shared with other entities where deemed appropriate.
Sharing Your Information
Personal information you provide to us in the course of requesting a product or service through this
website may be gathered and stored in our database and be used for the purposes of contacting you for
promotional offers, marketing programs, or other communications from this website or other associated
We do not sell, rent, share or otherwise provide your personally identifiable information provided to us
through this website to others except as stated and as otherwise permitted by law.
We may share personal information that we collect through this website with other companies within our
family of companies or our business partners and affiliates. Our “family of companies” is the group of
companies related to us by common control or ownership. Our business partners and affiliates may
include other companies that provide related products or are integrated on our website. We share
information within this “family” as a normal part of conducting business and offering products and
services to our customers.
Site metrics for our website may be shared within our family of companies. The information shared will be aggregate data and will not include any of your personally identifiable information.
Links to Other Sites
We may provide links to other websites. We encourage you to review the privacy statements of sites to which you are linked so that you may understand how those sites collect, use and share your information. We cannot be responsible for the privacy policies or other content or data handling practices on websites linked to our website or a third-party website.
If you have any questions or comments concerning this privacy statement or have any questions regarding the contents of this website please contact us at 613-384-3205.
All text, images, graphics, animation, videos, music, sounds, UI, data and other materials on this site are subject to the copyrights and other intellectual property rights of the dealership and our affiliated companies or licensors. Materials on this website may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other sites.
All trademarks displayed on this site are subject to various trademark rights. These trademarks include, but are not limited to, product brand names, vehicle model names, slogans, and logos and emblems. The unauthorized use of any trademark displayed on this site is strictly prohibited.
Changes in Policy